Terms & Conditions
1.1 By accessing and using Saffas.co.za (the "Site"), you agree to comply with these Terms of Use. Saffas.co.za reserves the right to amend these terms at any time without prior notice. Continued use of the Site following such modifications signifies your acceptance of the updated terms. It is your responsibility to regularly review the Terms of Use. If you disagree with any changes, you must discontinue using the Site immediately.
1.2 By using the Site, you confirm that you are at least 18 years old. All registration and billing details provided must be accurate and truthful. Providing false or misleading information constitutes a breach of these Terms. When finalizing a purchase, you agree to accept and pay for the requested item(s).
1.3 All content on the Site, including images, text, graphics, and software (the "Contents"), is intended for personal, non-commercial use only. You may download or copy materials for personal use, but no ownership rights are transferred. You are prohibited from modifying, distributing, reproducing, or exploiting the Contents in any way. All software and materials on the Site remain the property of Saffas.co.za or its suppliers and may only be used as a shopping resource.
1.4 The Site may contain references or links to third-party sites. These are provided for convenience only and do not imply endorsement by PainSelect.com. We are not responsible for the content, policies, or practices of third-party sites. Any access to such sites is at your own risk.
1.2 By using the Site, you confirm that you are at least 18 years old. All registration and billing details provided must be accurate and truthful. Providing false or misleading information constitutes a breach of these Terms. When finalizing a purchase, you agree to accept and pay for the requested item(s).
1.3 All content on the Site, including images, text, graphics, and software (the "Contents"), is intended for personal, non-commercial use only. You may download or copy materials for personal use, but no ownership rights are transferred. You are prohibited from modifying, distributing, reproducing, or exploiting the Contents in any way. All software and materials on the Site remain the property of Saffas.co.za or its suppliers and may only be used as a shopping resource.
1.4 The Site may contain references or links to third-party sites. These are provided for convenience only and do not imply endorsement by PainSelect.com. We are not responsible for the content, policies, or practices of third-party sites. Any access to such sites is at your own risk.
2.1 All transactions are processed in South African Rands (ZAR).
2.2 We strive to offer competitive prices and regularly review them to ensure value.
2.3 While we make every effort to provide accurate pricing, errors may occur. If an item is incorrectly priced, we reserve the right to cancel any affected orders at our discretion. We may contact you for further instructions or cancel your order and notify you accordingly.
2.4 Prices include all applicable costs unless otherwise specified.
2.5 Packaging and delivery charges are included in the item price.
2.2 We strive to offer competitive prices and regularly review them to ensure value.
2.3 While we make every effort to provide accurate pricing, errors may occur. If an item is incorrectly priced, we reserve the right to cancel any affected orders at our discretion. We may contact you for further instructions or cancel your order and notify you accordingly.
2.4 Prices include all applicable costs unless otherwise specified.
2.5 Packaging and delivery charges are included in the item price.
3.1 If an item becomes unavailable due to circumstances beyond our control, we will not be liable. However, we may offer substitute products unless you specify otherwise.
3.2 We aim to keep our inventory updated, but certain items may become temporarily unavailable. In such cases, you may opt to wait for delivery within 28 days or request a full refund.
3.2 We aim to keep our inventory updated, but certain items may become temporarily unavailable. In such cases, you may opt to wait for delivery within 28 days or request a full refund.
4.1 No contract exists between you and us until goods are dispatched. Your order is considered an offer to purchase, which we may decline without explanation. The contract is finalized only when we dispatch the goods.
4.2 Certain orders may be canceled due to product availability, pricing errors, or fraud prevention measures. If an order is canceled post-payment, a full refund will be issued.
4.3 If a product is mispriced or out of stock, we reserve the right to cancel the order even if payment has been processed. A refund will be issued, and you will be notified via email.
4.2 Certain orders may be canceled due to product availability, pricing errors, or fraud prevention measures. If an order is canceled post-payment, a full refund will be issued.
4.3 If a product is mispriced or out of stock, we reserve the right to cancel the order even if payment has been processed. A refund will be issued, and you will be notified via email.
5.1 Customers outside the UK should verify whether the items they wish to purchase are permitted in their country. Customs regulations vary, particularly concerning products containing Codeine Phosphate.
5.2 Additional customs duties or taxes may apply. Saffas.co.za does not include these fees in product pricing or shipping costs.
5.3 If customs seize, confiscate, or destroy an order, we do not offer compensation.
5.2 Additional customs duties or taxes may apply. Saffas.co.za does not include these fees in product pricing or shipping costs.
5.3 If customs seize, confiscate, or destroy an order, we do not offer compensation.
6.1 Orders are securely packed for shipment.
6.2 Standard delivery times: 10-15 business days for the UK, 15-28 days for Europe, and longer for other destinations.
6.3 Delays may occur due to postal strikes, holidays, or customs checks.
6.4 If an order is not received within 28 business days (UK) or 60 business days (other destinations) due to our error, we will offer a one-time free replacement.
6.5 Postage and packaging costs are included in the product price.
6.6 We may replace orders lost or damaged due to our negligence.
6.7 We do not ship to Australia, New Zealand, or South Africa.
6.8 Orders will be delivered to the specified address. If incorrect address details are provided, a new order will need to be placed and paid for.
6.9 If delivery attempts fail, customers must contact their local post office for re-delivery or collection.
6.10 We are not responsible for delays beyond our control, such as customs checks or postal disruptions.
6.2 Standard delivery times: 10-15 business days for the UK, 15-28 days for Europe, and longer for other destinations.
6.3 Delays may occur due to postal strikes, holidays, or customs checks.
6.4 If an order is not received within 28 business days (UK) or 60 business days (other destinations) due to our error, we will offer a one-time free replacement.
6.5 Postage and packaging costs are included in the product price.
6.6 We may replace orders lost or damaged due to our negligence.
6.7 We do not ship to Australia, New Zealand, or South Africa.
6.8 Orders will be delivered to the specified address. If incorrect address details are provided, a new order will need to be placed and paid for.
6.9 If delivery attempts fail, customers must contact their local post office for re-delivery or collection.
6.10 We are not responsible for delays beyond our control, such as customs checks or postal disruptions.
7.1 We strive for accuracy in product descriptions but do not guarantee error-free information. Products may be returned if they do not match descriptions.
7.2 Content on the Site is for informational purposes only and does not constitute medical advice. Always consult a healthcare professional before using any medication.
7.3 Product images are for illustration purposes and may not precisely match the delivered item.
7.2 Content on the Site is for informational purposes only and does not constitute medical advice. Always consult a healthcare professional before using any medication.
7.3 Product images are for illustration purposes and may not precisely match the delivered item.
8.1 We may provide a one-time replacement for lost orders but will not replace a replacement order if it is also lost.
8.2 Replacements are considered only when the correct shipping address was provided and all tracking efforts have been exhausted.
8.3 We are not responsible for items seized by customs.
8.2 Replacements are considered only when the correct shipping address was provided and all tracking efforts have been exhausted.
8.3 We are not responsible for items seized by customs.
9.1 Orders can be canceled or modified until 22:00 local time the day before shipping by emailing sarah@saffas.co.za.
10.1 Payments are processed in ZAR.
10.2 Credit card transactions are securely handled by DPO Paygate, which complies with PCI DSS Level 1 security standards.
10.3 We accept international payments.
10.2 Credit card transactions are securely handled by DPO Paygate, which complies with PCI DSS Level 1 security standards.
10.3 We accept international payments.
11.1 Damaged items must be reported immediately for cancellation or return.
11.2 Faulty products may be exchanged at our discretion.
11.2 Faulty products may be exchanged at our discretion.
12.1 Unauthorized access, hacking, and any other security violations are strictly prohibited and may result in legal action.
12.2 Saffas.co.za monitors and investigates security breaches and may cooperate with law enforcement agencies.
12.2 Saffas.co.za monitors and investigates security breaches and may cooperate with law enforcement agencies.
13.1 We may limit product quantities per customer and prohibit sales to certain destinations at our discretion.
14.1 Customers must adhere to applicable customs and export regulations when purchasing products from our Site.
15.1 All content, including trademarks and copyrighted materials, is owned or licensed by Saffas.co.za and protected by law.
16.1 Any feedback, reviews, or suggestions submitted to Saffas.co.za may be used by the Site without obligation or compensation to the contributor.